Why don’t Europeans order from Indian E-Marketplaces?

European customers are apprehensive of sending advances while ordering from Indian portals. The fear of non-compliance by overseas portals restricts European buyers to order from Indian portals.
Local e-commerce portals are bound with the EU legislations and laws & they render complete support in case anything goes wrong with the order.

With the new VAT rules & Custom duties which must be paid before delivering the goods to the customer, the process become more complicated. This time only logistics support will not work because if there is no local support for customs clearance, the buyer has to go to the port and get the parcel cleared from customs.

Now it becomes the duty of the seller / drop shipper to provide logistics support, custom clearance and VAT which is to be paid on arrival of goods in the importing country, it’s a complex process dealing with local customs authorities and without local existence in Europe, affecting fulfilments.

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